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Transit times are generally 3-5 business days. Transit times may also vary depending on order weight and shipping destination.
Please allow up to 1-3 business days for processing in addition to time in transit.Please note that transit times may vary and we cannot guarantee delivery dates. Contact our Support team for additional information.
At Haixinhome, we prioritize excellent service. Our customers' satisfaction is important to us. If for any reason, you are not completely satisfied with your purchase, you may return or exchange it within seven days of purchase.
We spend countless hours inspecting our products making sure that when they get to you they are the best organizer you will ever used. We fully stand behind our products. However, life happens and things break or get lost. We will take care of any problems with merchandise that does not work as intended and work tirelessly until you are 100% satisfied.
For any Haixin products with manufacturing defect, we will replace or refund even after the 7-day period(standard wear or abuse are not covered). A refund will be issued once we’ve received your returned items. Refunds will be issued as paid, except no cash refunds will be given.
Damaged merchandise includes items that have been damaged in route. If a shipment arrives at your door with obvious shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please contact our customer service immediately. (send us email: firstname.lastname@example.org ). You may will get a replacement or a refund.