HAIXIN Bento Box for Kids with thermal bowl

Free shipping for every order.

Transit times are generally 3-5 business days. Transit times may also vary depending on order weight and shipping destination.

Please allow up to 1-3 business days for processing in addition to time in transit.Please note that transit times may vary and we cannot guarantee delivery dates. Contact our Support team for additional information.

Fulfillment guarantee

We know that waiting for a package is pure agony so we give you our word that your order will be fulfilled as soon as possible. If you haven't received a shipping confirmation email by the third business day after your order is placed, please contact our Support team for additional assistance.

* A confirmation email will be sent to you once the order is authorized and verified.

* Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

* It normally takes 1-3 business days to process your order.

* It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.


Worry Free Replacement & Refund Policy

At Haixinhome, we prioritize excellent service. Our customers' satisfaction is important to us. If for any reason, you are not completely satisfied with your purchase, you may return or exchange it within seven days of purchase.

We spend countless hours inspecting our products making sure that when they get to you they are the best organizer you will ever used. We fully stand behind our products. However, life happens and things break or get lost. We will take care of any problems with merchandise that does not work as intended and work tirelessly until you are 100% satisfied.

Damaged merchandise includes items that have been damaged in route. If a shipment arrives at your door with obvious shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please contact our customer service immediately. (send us email: service@haixinhome.com ). You may will get a replacement or a refund.